Privacy Policy

Last updated: 27/12/2025

This Privacy Policy describes how TCATST ("we", "us", or "our"), operated by sheinbyelena LLC, collects, uses, stores, shares, and protects personal information obtained through the website www.tcatst.com. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1.1 Scope of This Policy

This policy applies to all visitors, users, and customers of the website, including individuals who browse the site, create an account, place orders, contact customer support, or otherwise interact with our services.

1.2 Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, and information obtained from third parties.

a) Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Account login credentials

  • Order details, invoices, and transaction references

  • Communications sent to us (emails, messages, support requests)

b) Payment Information

All payments are processed through secure third‑party payment processors. We do not store full credit card numbers, bank account details, or security codes. We may retain limited transaction references for accounting and verification purposes.

c) Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address

  • Browser type, language, and version

  • Device type and operating system

  • Date and time of access

  • Pages visited, links clicked, and referring URLs

  • Approximate location (city/country level)

d) Information from Third Parties

We may receive information from:

  • Payment providers

  • Shipping and logistics partners

  • Analytics and advertising partners

  • Social media platforms (if you interact with our pages)

1.3 Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract (processing and delivering orders)

  • Legitimate business interests (website security, improvement, fraud prevention)

  • Compliance with legal obligations

  • Your consent, where required by law

1.4 How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process orders, payments, returns, and refunds

  • Arrange shipping and delivery

  • Communicate with customers regarding orders or services

  • Provide customer support

  • Improve website functionality and user experience

  • Conduct internal analytics and business operations

  • Detect, prevent, and investigate fraud or misuse

  • Comply with legal, tax, and regulatory requirements

1.5 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Improve marketing effectiveness

You may manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

1.6 Sharing and Disclosure of Information

We do not sell personal data. We may share information with trusted third parties, including:

  • Payment processors and financial institutions

  • Shipping and fulfillment partners

  • IT, hosting, and security service providers

  • Professional advisers (legal, accounting)

  • Authorities or regulators when required by law

All third parties are required to protect your information and use it only for authorized purposes.

 

1.7 International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your data.

1.8 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

1.9 Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed to be 100% secure.

1.10 Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

1.11 Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

1.12 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

1.13 Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Business Name: sheinbyelena LLC
Website: www.tcatst.com
Contact Email: support@tcatst.com